Privacy Policy

Summary

This Privacy Policy explains how Meddle Australia PTY LTD ("Meddle", "we", "us") (ACN 83 694 964 862) collects, uses, discloses, and protects personal information in connection with Meddle Rewards, our digital loyalty program platform, stamp issuance, and mobile wallet management services.

Scope

• Products: Meddle Rewards web app, Merchant Console, Staff Tool, and related digital wallet services.
• Users: Customers (reward members), Merchants (business owners), Staff, and Administrators who interact with Meddle.
• Regions: Australia and any other locations where our customers and authorised users access the Service.

Information we collect

We collect information necessary to operate a secure loyalty network:

• Registration data: Name and email address provided when joining a loyalty program.
• Transaction data: Stamps earned, rewards redeemed, and timestamped activity logs for fraud prevention.
• Wallet data: Device-specific identifiers used to sync passes with Apple Wallet and Google Wallet.
• Merchant data: Business branding, location details, and staff profiles.
• Technical data: Device information, usage logs, diagnostics, and cookie‑related data.

How we use information

We use personal information to:

• Provide and operate digital loyalty cards and stamp issuance.
• Manage and update passes in customers' mobile wallets.
• Generate analytics and reporting for Merchants (e.g., visit frequency).
• Monitor and improve security, reliability, and fraud prevention.
• Communicate important service notices or reward updates.
• Comply with legal, regulatory, and contractual obligations.

Security

We protect your data through industry-standard controls: